Reference

Terms and Conditions That Govern Your d011 Account

Before you open an account on d011.net, these terms set out what you agree to and what we commit to in return.

Governed by applicable Indian lawAccount access subject to local eligibilityUPI, Paytm, PhonePe coveredContact us anytime for clarificationsLast updated and binding on acceptance
d011 Terms and Conditions That Govern Your d011 Account
REACH OUR POLICY TEAM

How to Contact d011 About These Terms

Live Chat Support Our live chat channel is available around the clock.
Email Us Directly Send a detailed query to our support address at d011.
Help Centre Articles Our on-site help centre contains indexed articles on account terms, withdrawal conditions, and payment…
HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Rights Under These Terms

We take account security and data handling seriously. Here is how d011 manages the key areas you should know about before accepting these terms.

Data We Collect

We collect the information you provide at registration — name, email, date of birth — and transaction records for deposits…

Cookie Policy

d011.net uses cookies to keep you logged in, remember your game preferences, and measure page performance.

Account Security Practices

Your account is protected by password authentication and, where you enable it, two-factor verification.

Data Retention Period

We retain your account records for as long as your account remains active and for the period required under applicable…

Requesting Account Changes

To update personal details, correct an error, or request account closure, contact us via live chat or email.

Who to Contact for Policy Questions

Our compliance team handles all formal queries relating to these terms. Reach them through the support portal on d011.

Answers to Common Questions About These Terms

Below are the questions we receive most often about the d011 terms and conditions. If your question is not covered here, our live chat team can walk you through the relevant clause.

These terms become binding the moment you tick the acceptance checkbox during account registration on d011.net. Continuing to use your account after any update to the terms also counts as acceptance of the revised version in effect on that date.

We aim to give reasonable advance notice of material changes by posting an update notice on d011.net and, where possible, sending an email to your registered address. Minor clarifications may be published without prior notice but are always dated on the terms page.

A breach of these terms may result in suspension or permanent closure of your account, depending on the nature of the violation. We will contact you at your registered email before taking action wherever the situation allows us to do so.

The agreement is governed by applicable law in the jurisdiction where d011 operates. Access and eligibility depend on local law and are available only where local law permits online gaming or wagering activity.

Send a data access request to our support team via email or live chat on d011.net. Include your registered account email for identity verification. We aim to provide a summary of stored data within ten business days of receiving your request.

Yes. All payment transactions processed through UPI, Paytm, or PhonePe are part of your account record and subject to the data handling and retention clauses within these terms. Payment processors also maintain their own records under their respective privacy policies.

Submit your dispute in writing to our compliance team through the support portal on d011.net, quoting the specific clause and the decision reference number. We will acknowledge your dispute within two business days and issue a resolution within fifteen business days.